So VMware’s Support Assistant is pretty awesome and it’s free! I thought I’d do a quick run through of the installation and set up for anyone who was interested, it’s fairly straightforward and if you raise a lot of calls or have multiple calls on the go it’s a time saver!
VMware’s official page for the Support Assistant is here - https://www.vmware.com/products/datacenter-virtualization/vcenter-support-assistant/overview.html
The OVF deploy is so simple I’ve just taken screenshots: